Q: Are Shuttles Required?
A: Yes! For the interest of your safety and respect for our neighbors, we do require shuttles. We can only accommodate (10) vehicles onsite and this includes vendors. Any additional vehicles will result in a parking fee.
Q: Is a day-of-coordinator required?
A: Yes! A day-of-coordinator is required and MUST be approved through SVR. We offer our own in-house coordinator for an additional fee. Please inquire for more information.
Q: Do you offer a single day rental?
A: We do, but only for Elopement packages. We require a (2) Night Minimum for all other packages to allow for enough time for Set-up and bridal preparations.
Q: What time is Check-in & Check-Out?
A: Check-In is at 3pm and Check-out is at 11am
Q: Is insurance required for clients and vendors?
A: Yes, we require all vendors and clients to carry general liability insurance.
Q: Do You Have A List of Preferred Vendors?
A: Yes, view the icon/title listed above.
Q: How many restrooms do you have onsite?
A: We have (1) full restroom and half bath in the main cabin, (1) full restroom in the trailer. Any guest count over 40, we require additional restrooms to be rented.
Q: Are we allowed to provide our own food?
A: We provide our own in-house menu options, which can be found above under the icon/title, Food & Beverage Brochure. However, if you aren’t finding the variation that fits your needs, we can be flexible. You may request to bring your own catering but they must provide insurance, complete a site tour, and be approved by SVR or they will not be allowed onsite!
Q: Can we bring our own alcohol?
A: Yes, you are allowed to bring your own alcohol but bartenders are required and must be approved by SVR. We do offer our own amazing in-house bartending packages as well. View our icon/title listed above as Food & Beverage Brochure for more information.
Q: How do we receive a quote on your in-house catering/bartending packages?
A: If you haven't booked yet, you will need to submit a contact form through our website. If you have secured your wedding date at SVR, then you will be required to complete a questionnaire for both Catering and Beverage Packages in your client portal. After answering the questionnaire, one of our sales representative will be in contact with you as soon as possible with a quote that you will need to approve and pay 50% deposit to secure services 12-9 months in advance prior to your wedding date.
Q: When do Menus need to be finalized?
A: Both food and beverage menus must be finalized no later than 30-days prior to wedding date and payment must be submitted or services will not be rendered.
Q: Is your site fee all-inclusive?
A: Our site fee includes many things (see our wedding page) but it does not include sales tax, transient occupancy tax, the cost of food, alcohol, bar ingredients, servings staff or gratuities. Additional Fees will be billed separately and can be viewed in your online quotes.
Q: How do we schedule a tour?
A: Click on the icon/title listed above, listed as "Schedule Site Tour." You will find our current availability. If you don't see a date and time that works best for you, please email us at: firstname.lastname@example.org
Q: Will there be a venue representative of Sparrow
Valley Retreat on premise for the duration of my stay?
A: Yes, our property manager resides on site and is available for any emergency. Our services also include a venue manager who will be present during the entirety of the event to help manage and oversee the flow of the day. This does not qualify as a wedding coordinator. A coordinator will still need to be contracted for the day.
Q: Are ride-share services allowed at SVR?
A: No, we are too remote for ride share services and want to respect the peace of our local neighbors.
Q: Do you supply flatware, glassware, linens, etc.?
A: We do not. However, we do require rentals to be facilitated through our team. To rent items not seen in our brochure, be sure to complete our rental questionnaire in your client portal after booking.
Q: Is there a curfew with a property buy-out?
A: Yes, all amplified noise must be turned off and or moved inside by 10pm sharp. No exceptions!
Q: Do you include set-up, break-down, and trash removal?
A: Yes, our fees are inclusive of set-up, break-down, and trash removal. Catering must still bus the event and our team will remove trash off-site.
Q: Do you allow pets?
A: Yes, however, if any feces are left behind, this will result in a non-refundable deposit.
Q: What is the deposit to reserve a date and the payment schedule?
A: We require 25% down to reserve your date. Payments are considered non-refundable with the remaining payments due 6-months, 3-months, 30-days. Any late payments will result in interest or cancellation at the owners’ discretion.
Q: What is the security/damage deposit?
A: We require a cashier's check in the amount of $1,500 upon check-in. This will be returned upon check-out unless there are any damages found or waste left behind. Also any noise violations will also result in the loss of your security deposit. Please be sure vendors read & sign their vendor guidelines so they can also be held accountable.
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